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Terms of Service

Last updated: March 9, 2025

1. Service Terms

1.1 Service Description Taurin provides AI-powered email management services including:
  • Email organization and automation
  • AI-assisted composition
  • Contact management
  • Email analytics
1.2 Account Requirements
  • Valid business email required
  • Complete and accurate information
  • Secure credential management

2. Subscription and Payments

2.1 Pricing
  • $40 per user per month
  • $480 per user per year
  • Prices subject to change with 30 days notice
2.2 Trial Period
  • 7-day free trial
  • Full feature access during trial
2.3 Subscription Terms
  • Auto-renewal enabled
  • Post-renewal notification
  • 30-day notice for price changes
  • Organization-level billing available
2.4 Refund Policy
  • Annual subscriptions may be refunded on a pro-rata basis
  • Calculated at monthly standard rate ($30/month)
  • 20% cancellation fee applies
  • No refunds for monthly subscriptions
  • No partial month refunds
Example calculation:
Annual subscription: $250 Used 4 months: -$120 ($30 × 4) Remaining balance: $130 Cancellation fee: -$26 (20% of $130) Final refund: $104

3. Service Limitations

3.1 AI Processing Limits
  • 1,000 AI operations per day
  • Performance throttling beyond limits
  • No rollover of unused operations
3.2 Service Level Agreement
  • 72-hour first response guarantee
  • Priority support for critical issues
  • Support via email

4. Organization Management

4.1 Administrator Rights
  • Member invitation/removal
  • Billing management
  • Usage monitoring
  • Policy enforcement
4.2 Data Access
  • Role-based access control
  • Admin audit logging
  • Member permission management

5. Security and Compliance

5.1 Security Measures
  • AES-256 encryption
  • Access logging
  • Regular security audits
  • Incident response plan
5.2 Compliance
  • GDPR compliance
  • CCPA compliance
  • Working toward SOC 2 certification
  • ISO 27001 certification planned

6. Service Modifications

6.1 Service Changes
  • Features may be added/removed
  • 30-day notice for material changes
  • Performance adjustments as needed
6.2 Availability
  • No guarantee of uninterrupted service
  • Scheduled maintenance with notice
  • Emergency maintenance when required

7. Termination

7.1 Account Termination
  • By user: Any time with notice
  • By Taurin: Terms violation, non-payment
  • Data deletion upon termination
  • No data export provided
7.2 Post-Termination
  • Immediate access termination
  • Data retention per legal requirements
  • Final billing reconciliation

8. Limitation of Liability

  • Service provided "as is"
  • No warranty of uninterrupted service
  • Liability limited to paid amounts

9. Governing Law

  • Laws of Republic of Korea
  • Arbitration for disputes
  • Class action waiver

10. Contact Us

Email: support@taurin.io